Rental assistance

Renting a property in the current Queensland housing market can be stressful. There are a range of supports available to assist with the process.

RentConnect is a service that helps people struggling to find and apply for private rentals. The barriers may be due to limited rental history, a lack of skills, knowledge or understanding of how the private rental market works, or due to a lack of documents required for private rentals.

Sometimes the barrier to gaining appropriate housing is financial. The Queensland Government have Bond Loans and Rental Grants which can help cover the cost of bonds (no interest loan which is to be repaid) or 2-weeks rent.

There is currently a trial running for residents in Cairns and the Gold Coast to access No Interest Loans (NILS) to cover the private housing costs. To enquire about these loans, you should contact either the Cairns Housing Service Centre or the Gold Coast Housing Service Centre.  aa

You can access RentConnect, Bond Loans and Rental Grants,  by calling 13 74 68 and being connected to a Housing Service Centre which provides RentConnect assistance. Additionally, the Tenants Assist Qld app and Housing Assist Qld appv can help public housing tenants or bond loan/rental grant customers manage their interactions with the support services.